Privacy Policy


At Love Tweed we collect information about you for two primary reasons. To process your order securely and to provide you with the best possible service. This may include passing your details onto delivery companies so that they can deliver your goods and our online review company to facilitate customer reviews of products and services. Both of these companies however are GDPR compliant and your data is completely safe. Once you click onto any third party website from ours such as Facebook, you must then refer to their privacy policy.


The type of information we will collect about you includes:

Your name


Phone number

E-mail address


We do not store credit card details. If your payment method is by Credit Card, PayPal or Amazon pay, your details will be securely passed to the payment processing company in accordance with the Payment Card Industry Data Security Standards. We will not collect your card details and they will not be passed to any third party.


We hate spam as much as you do. We will never send you any unsolicited e-mail. If you choose to subscribe to our newsletter, you will receive regular newsletters from us. Clear unsubscribe details are always shown on the newsletter.


If you choose not to receive our newsletter, we will only contact you to answer your queries, send you your order confirmation or follow up emails, contact you about any issues with payment or your order & to inform you about changes to your account. We will not contact you by e-mail at any other time.


If you would like to know what information we hold or wish to have your information removed from our database please contact us at: and we will remove it for you.




A browser cookie is a small amount of information sent from a website and saved into a visitor’s web browser.

Commonly, websites use cookies to:

  • track the surfing habits of visitors
  • make it easier for returning customers to login
  • remember what products were added to the shopping cart


Do we use 'cookies'?

We use cookies to:



  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.


If you disable cookies some features will be disabled. It might affect the user experience that make your site experience more efficient and some of our services will not function properly.


However, you can still place orders. 

Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.

22 St Marys Street

Kirkcudbright, Dumfries & Galloway DG6 4DN

United Kingdom

Last Edited on 15-05-2019